We recently sold one home and purchased another with the professional assistance and guidance of Susan. She was with us every step of the way on both transactions, providing information, options and requested guidance. We couldn’t better happier with the process and the home we purchased. Thanks Susan!
Susan is an amazing human being. She was brought on to handle the sale of my home in a divorce scenario. From the first moment, she showed nothing but compassion, combined with the highest professional presence. The process required a number of complicated, often time-consuming meetings. Susan was never anything less than incredibly kind and available. The process did not end with a home sale, and even so, Susan continued to be in communication to ensure the process was complete and satisfied properly. I am so grateful, and have urged my attorney to refer her to his future clients. Thank you Susan! Best wishes.
Susan is the consummate professional. Susan was patient with us. We actually had been looking in Sarasota for a few years, and from across the country. When we found exactly what we were looking for, Susan helped us obtain the right home at the right location, and at the right time for us. Patient, kind and on her game, we could not have asked for more. She also did all the little things after our closing that made the whole process easier for us. We were blessed to have found Susan Keal to make our dream in Sarasota come true.
Our realtor was Susan Keal and she could not have done a better job. I met her several years ago when I was visiting Sarasota and told her one day I was going to buy a home there. She was incredibly patient and kind with us. This past November, we saw a home on your website that we not only loved but checked all the boxes for us. In short, Susan was professional, helpful, and very kind. But perhaps more importantly, she was patient with us. She never made us feel like we were wasting her time, just showed us what was available and answered our questions, but never any pressure. Susan is a fine representative of your company. Sincerely, Michael J. Rock
Dollie and I are not sure we can ever give Susan enough praise for what she did to make this deal happen along with all the support and guidance throughout this process. Thank you, David & Dollie
"Susan is an incredible person and I would definitely recommend her to everyone. I feel she went above and beyond what the norm would be for an agent. Lee Byron and Susan worked the sale and they are both awesome.They worked very hard to sell our house and are wonderful people to deal with. I would definitely use them again!!"
It is with pleasure my husband and I write in appreciation of Mrs. Susan Keal and Mrs. Lee Byron. Mrs. Keal and Mrs. Byron were perseverant and diligent as they led us through the process of choosing a house. Well aware of the market trends, both of them were informative and knowledgeable, and had a great sense of the history of the city. These ladies were accommodating and people oriented. The performance of these two ladies positively reflects the standing of your company.
You have an outstanding woman working for you - her name is Susan Keal. She is not only knowledgeable but is genuinely a caring soul and has a gentle spirit. She listened to our wants and needs and put us on track and found our dream home. We are loving our home and I give her name to all of our friends and anyone I meet that says they are even remotely thinking about moving to this area. Susan was my first 'friend' in Sarasota and I'm proud to still call her that today!
"Susan is an incredible person and I would definitely recommend her to everyone. I feel she went above and beyond what the norm would be for an agent. Lee Byron and Susan worked the sale and they are both awesome. They worked very hard to sell our house and are wonderful people to deal with. Would definitely use them again!!" Source: Realtor.com
Susan Keal and Lee Byron represents the best of the best. We are honored to have these two professionals on our team.
Susan gets an Excellent from my perspective. I live in Canada and for the most part was home while she was working for me. There were often times she sent me a text to say something regarding comments on a showing. I can recall that someone noticed a "closed in" odour. It is hard for me to do something, well Susan got an automatic air freshener and took care of that. There were not any comments like that afterwards. Thank you Susan! Also, when it came time to pack up Susan offered help with finding assistance for me a single lady from another Country. I truly appreciated her help. It eased my mind on so many levels. Thank you, from the bottom of my heart.
Sue and Lee are amazing! They are very detail oriented and were happy to answer ALL my questions. They made the entire experience a pleasure and stress-free.
My husband and I were very pleased with the excellent service rendered by everyone at Michael Saunders & Company. We both sold a home and purchased a home in Sarasota within a short period of time. The process went smoothly which we truly appreciated. Our Realtor, Susan Keal was very helpful, professional, knowledgeable and a pleasure to work with.
Honest, Quality People I truly can not believe that service like this exist? Honest, quality people that does a great job? Keep up with the great work!
Susan stayed the course for the sale of our condo through a very challenging and erratic market . The first sale that fell through happened very quickly . The final sale , in the Covid environment , was much more difficult , as we had to leave for the UK before the final offer. Susan organized the move of our car and household goods to our new home.. She always kept us well informed of market conditions , viewings, offers, etc.
From our very first contact with her all the way through the closing on the purchase of our condo on Siesta Key this month, Susan has been the epitome of the kind of congenial, knowledgeable real estate agent everyone hopes they can find. As we’d never purchased property in Florida, we had many questions about the process. Susan had clear, in-depth answers to every one of them. And she often went beyond our concerns, suggesting that we think about certain issues that hadn’t occurred to us. Susan always made time for us in her schedule and responded quickly. Whether it was taking us to view a listing, answering an email, taking a phone call, or visiting the property when we couldn’t, we could always count on Susan to be there for us. We’ve dealt with a number of real estate agents over time, but we have never worked with one as conscientious as Susan. We applaud her fine work and will not hesitate to recommend her to others.
Susan was so caring and committed to making sure the experience of selling our home was easy. It was hard to leave our place and she helped us negotiate through the process.